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Manual  /  Season tickets  /  Delivery and shipping costs for season tickets
Part 2 of 2, Season tickets

Delivery and shipping costs for season tickets

When buying or renewing a season ticket in the Ticket App, the buyer chooses how they receive their season ticket: collect or home delivery.

What does the buyer see?

  1. When ordering, the buyer chooses under Delivery or collection an option, e.g. collection at the office or shipping to their address.
  2. If they choose shipping, they fill in their delivery address and optionally a separate billing address.
  3. The shipping costs are added to the total right away. They pay everything together online.

On the invoice

The invoice or the payment receipt gets a separate line Shipping costs at 21% VAT, next to the season ticket. The total equals what the buyer paid.

Setting up the options

The options are under Settings, Lists, Shipping options. There you change the name and the order. We set up a shipping price for you, let us know which amount you want to charge.

Good to know: whoever collects pays no shipping costs. So for a collection option, state clearly where and when the season tickets are ready.