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Manual  /  Events & ticketing  /  Scanning with your phone
Part 7 of 9, Events and ticketing

Scanning with your phone

With the Mobile Scanner you use your phone's camera to scan tickets. Sign in with your back office account.

1. Choose the event

Choose the event you are scanning for.
Choose the event you are scanning for.

You see the upcoming events with scanning. Tap To event.

2. Scan

Yellow: this ticket was already scanned before.
Yellow: this ticket was already scanned before.
Aim at the QR code and press Scan.
Aim at the QR code and press Scan.

The first time, give the app access to the camera. Choose at the top how you scan:

  • With button: aim at the QR code and press Scan. That way you never scan a wrong ticket by accident.
  • Automatic: the app scans every QR code that comes into view. Faster at a busy entrance.

The result appears right away in the camera image: green (valid), yellow (already used) or red (not a valid ticket). Then press Scan for the next ticket.

Enter code manually

Is the QR code damaged or the visitor's screen too dark? Type the code below the QR code in the field Enter code manually and tap Check.