Manual / Events & ticketing / Scanning live: following the entrance during the event
Part 9 of 9, Events and ticketing
Scanning live: following the entrance during the event
During the event you follow the entrance live in the back office. That way you immediately see whether an entrance is too busy.
Where do you find it?
- Open the event under Events.
- Go to the tab Scanning. At the top is Scanning live, below that the scan history.
What do you see?
- the number of scanned tickets against all tickets of the event
- the scans per entrance
- the scans per five minutes, so you see the peak
- the queue in the Ticket App when it is active
The figures refresh every 30 seconds, without having to reload the page.
Good to know: is an entrance falling behind? Then deploy an extra scanner. Every phone becomes a scanner, see Scanning with your phone.
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